Table of Contents (No-One is Unemployable)

Dedication iii
About WorkNet iv
About The Authors vii
Acknowledgements viii
Introduction 3

Section I:   How To Use The Book
Essential Vocabulary  7
The Ten Step Process   7
Don’t Read This!  8
Job Searching from the Employer’s Perspective  8
Encyclopedia of Barriers  9
Cross-Referenced Index  9
Gender Usage  10
Icons Denoting Solution Approaches  10
Icons Denoting Special Features   11
Legal Issues   12
Related Topics   13
WNTS’ Resource Materials   13
Using WNTS’ Worksheets   14

SECTION II: ESSENTIAL VOCABULARY
Concepts   17
Government Programs  19
Housing Options  20
Interview Styles   20
Job Categories  21
People/Groups  22
Skills    23
Work Experience  24

Section III: The Ten Step Process for Overcoming Barriers to Employment
Summary   27
Step   1:  Identify the Barrier     32
Step   2:  Identify the Candidate’s Perception of the Barrier   36
Step   3:  Identify the Employer’s Perception of the Barrier    42
Step   4:  Determine which Approach to Use in Addressing the Barrier 45
Step   5:  Eliminate the Employer’s Concerns   59
Step   6:  Identify Candidate’s Selling Points that Meet the Employer’s Needs  62
Step   7:  Turn the Candidate’s Barriers into Selling Points      65
Step   8:  Put it All Together in the Candidate’s Words  67
Step   9:  Practice the Answer Until it is Natural   70
Step 10:  Carefully Match the Candidate to the Appropriate Employer  71

Section IV:  Job Searching from the Employer’s Perspective
Summary  77
Key 1:  Determining the Candidate’s Target Market    79
Key 2: Understanding the Customer’s Needs and How the Candidate Meets Them   81
Key 3: Developing a Clear, Concise, Compelling, and Friendly Presentation   87
Key 4:  Getting an Appointment with the Employer  96
Key 5:  Making a Clear, Concise, and Friendly Presentation      100
Key 6:  Closing the Sale   103
Key 7:  Delivering More Than Promised     105

Section V:  The Encyclopedia of Barriers 111
See the Cross-Reference Index for a list of barriers, starting on page 267.

Section VI:  Appendices and Index
Master WNTS’ Overcoming Barriers Worksheet       265
Master WNTS’ Quantified Selling Points Worksheet   266
Cross-Reference Index      267
We Love Mail  275